COVID-19 Sanitation Station
Steamatic of Greater Greenville, South Carolina
Executive Summary
Over the last two years the world has been plagued by Covid-19. Our franchises have all have faced challenges with how to deal with everyday interactions safely. Steamatic of Greater Greenville has made it their priority to help to assist customers with sanitization needs.
• Treating each request as urgent.
• Low downtime for your business.
• Preventive maintenance packages offered.
About
The Covid – 19 Sanitization & Decontamination service is offered to customers who have recently had an employee(s) or homeowner, who has come in contact with someone who has contracted Covid or in proximity with someone who has the virus. This service is offered as a preventive measure to help protect businesses and homeowners against the virus.
Problem
As a national business we have made it a priority to keep our employees safe to the best of everyone’s ability. Our goal is to ensure that everyone who walks through those doors of a Steamatic franchise to feel comforted knowing that we take every precaution necessary to keep them safe.
During a pandemic this can seem nearly impossible.
Just a few short weeks ago, Steamatic or Greater Greenville received a call from one of their- long-term clients, Corporate Care, regarding potential Covid-19 exposure with one of their lo- cations. Their main concern was keeping the staff there as safe as possible. They asked with a sense of urgency to come out and sanitize the facility. They wanted to make sure that all high touched areas, and employees’ communal areas were completely sanitized throughout the office.
“If you know anything about the world of business, then you know any slight pause in productivity can harm the business financially. Being shut down for any small period allows your business to lose potential and current revenue. And for some customers it can be the make or break of staying in business in these times of uncertainty. So, as a franchise, we try to do our best to be on site in less than two –three hours after receiving the initial call to limit down time within the business.”
History
Before contacting Steamatic of Greater Greenville, regarding this issue, they were said to have been down for a day or so. “When you are an active business owner, addressing the issue ahead is always the best plan of action. In situations like this one where it is a global and nationwide issue, your downtime can vary depending on how quickly you are serviced. Corporate Care believes in providing the best service to their clients in the most efficient way possible, so they did their best to provide a safe working environment.” said the general manager at Steamatic of Greater Greenville, SC.
Solution
“Steamatic treats each customer’s needs as an urgent matter.” After receiving the call from Corporate Care around 4:00 PM regarding potential exposure, the Steamatic team arrived on the scene within an hour after closing time. They were able to get in quickly and sanitize the entire area within just a few hours! While providing this service, the team was able to update the customer in real time with photos and short videos during the process of the progress.
This allowed the customer to know that the job was getting done and the team was treating their issue with the utmost care.
“Thanks so much Steamatic for all that you do!”
Corporate Care
How Product Helped + Benefits
In providing this corporate cleaning service, Steamatic of Greater Greenville, SC used a product called Shockwave. Shockwave is an EPA-registered disinfectant, sanitizer, and cleaner de- signed for use on various surfaces subject to microbial contamination and effective against the Coronavirus. The benefit of using this product is having the ability to place customers’ minds at ease in knowing that Steamatic can provide a certified and successful job in sanitizing their residence/business with a product that kills the virus.
Call to Action
As a total restoration, construction, and cleaning company we want to strive daily to provide excellent, prompt, and dependable service to our customers.” As we navigate through this global pandemic Steamatic will continue to offer Sanitization & Decontamination Services to help assist in protecting our customers against the spread of Covid-19.
Results, Return on Investment and Future Plans
As a result of Steamatic offering this service, franchises are now able to provide a solution to their customers during this time of need. Steamatic of Greater Greenville, SC was able to eliminate any extensive downtime of their business. Their customer, Corporate Care, was able to open the very next day without any delay.
Steamatic’s Sanitization & Decontamination service allowed for Corporate Care to get back to normal as quickly as possible with little to no downtime at all. As stated before, business downtime equals monetary impact. Steamatic’s job is to do our best to assist customers by getting back to normal as quickly as possible. “Making your home, home again.”
Having this service in place allows every customer to have that sense of peace knowing that someone is there to help protect those they care about against exposure to Covid. Let Steamatic be your go to for protection for Covid. Give us a call today to set up your Sanitization & Decontamination plan of action.
• Treating each request as urgent.
• Low downtime for your business.
• Preventive maintenance