Posts By: Lucy Mosley

Green Cleaning


Steamatic has been developing chemicals to use for professional cleaning products for decades. In everything we do we are always looking for better ways to restore and clean homes and buildings suffering from water damage, fire disasters, mold, and smoke. Steamatic delivers solutions.

The healing and health of our planet is extremely important to us. This is why we use green products that are certified by the United States Environmental Protection Agency (EPA).


With the ever evolving and growing focus on environmental transparency in all industries, we have established an investment to the future of clean. For a product to be classified as, “Green,” it must be certified by the EPA as a green product to ensure that the product is environmentally safe. We encourage the use of these safer green products because they are EPA approved and are proven to provide fewer health risks to our customers and to our planet. Steamatic wants what its customers want, a safer, healthier home.

The green products that Steamatic use have been safely reviewed and tested, Steamatic has been using these products on various projects throughout our network with great success.


We stay ahead of the curve and continue to impress our clients by offering this Steamatic Green Line using products from various environmentally safe chemicals:

  • Benefact
  • Bona Pro
  • Ecos Pro
  • Fresh Wave IAQ
  • Green Balance
  • Evap Green
  • Simple Green

We are customer satisfaction oriented, and are excited to evolve and be conscious now more than ever about the chemicals and equipment our technicians use for restoration, construction, and cleaning services. Steamatic is a part of the greater global push to be healthier.


Unlike conventional cleaning products, green cleaning products are created using safe, non-toxic, and biodegradable ingredients. Eco-friendly cleaning products not only reduce air and water pollution but also help fight ozone depletion and climate change.

The green cleaning products will not contain hazardous chemicals, and pose fewer health risks. It is also notable that these products are much safer and more suitable for use around clients with weakened immune systems or health conditions. We strive to serve all our clients with the greatest care and safety.

In order to drive real change for our planet, family, and community through restoration, Steamatic is building a better tomorrow.

COVID-19 Sanitation Station

Steamatic of Greater Greenville, South Carolina

Executive Summary

Over the last two years the world has been plagued by Covid-19. Our franchises have all have faced challenges with how to deal with everyday interactions safely. Steamatic of Greater Greenville has made it their priority to help to assist customers with sanitization needs.

•          Treating each request as urgent.

•          Low downtime for your business.

•          Preventive maintenance packages offered.


The Covid – 19 Sanitization & Decontamination service is offered to customers who have recently had an employee(s) or homeowner, who has come in contact with someone who has contracted Covid or in proximity with someone who has the virus. This service is offered as a preventive measure to help protect businesses and homeowners against the virus.


As a national business we have made it a priority to keep our employees safe to the best of everyone’s ability. Our goal is to ensure that everyone who walks through those doors of a Steamatic franchise to feel comforted knowing that we take every precaution necessary to keep them safe.

During a pandemic this can seem nearly impossible.

Just a few short weeks ago, Steamatic or Greater Greenville received a call from one of their- long-term clients, Corporate Care, regarding potential Covid-19 exposure with one of their lo- cations. Their main concern was keeping the staff there as safe as possible. They asked with a sense of urgency to come out and sanitize the facility. They wanted to make sure that all high touched areas, and employees’ communal areas were completely sanitized throughout the office.

“If you know anything about the world of business, then you know any slight pause in productivity can harm the business financially. Being shut down for any small period allows your business to lose potential and current revenue. And for some customers it can be the make or break of staying in business in these times of uncertainty. So, as a franchise, we try to do our best to be on site in less than two –three hours after receiving the initial call to limit down time within the business.”


Before contacting Steamatic of Greater Greenville, regarding this issue, they were said to have been down for a day or so. “When you are an active business owner, addressing the issue ahead is always the best plan of action. In situations like this one where it is a global and nationwide issue, your downtime can vary depending on how quickly you are serviced. Corporate Care believes in providing the best service to their clients in the most efficient way possible, so they did their best to provide a safe working environment.” said the general manager at Steamatic of Greater Greenville, SC.


“Steamatic treats each customer’s needs as an urgent matter.” After receiving the call from Corporate Care around 4:00 PM regarding potential exposure, the Steamatic team arrived on the scene within an hour after closing time. They were able to get in quickly and sanitize the entire area within just a few hours! While providing this service, the team was able to update the customer in real time with photos and short videos during the process of the progress.

This allowed the customer to know that the job was getting done and the team was treating their issue with the utmost care.

“Thanks so much Steamatic for all that you do!”

Corporate Care

How Product Helped + Benefits

In providing this corporate cleaning service, Steamatic of Greater Greenville, SC used a product called Shockwave. Shockwave is an EPA-registered disinfectant, sanitizer, and cleaner de- signed for use on various surfaces subject to microbial contamination and effective against the Coronavirus. The benefit of using this product is having the ability to place customers’ minds at ease in knowing that Steamatic can provide a certified and successful job in sanitizing their residence/business with a product that kills the virus.

Call to Action

As a total restoration, construction, and cleaning company we want to strive daily to provide excellent, prompt, and dependable service to our customers.” As we navigate through this global pandemic Steamatic will continue to offer Sanitization & Decontamination Services to help assist in protecting our customers against the spread of Covid-19.

Results, Return on Investment and Future Plans

As a result of Steamatic offering this service, franchises are now able to provide a solution to their customers during this time of need. Steamatic of Greater Greenville, SC was able to eliminate any extensive downtime of their business. Their customer, Corporate Care, was able to open the very next day without any delay.

Steamatic’s Sanitization & Decontamination service allowed for Corporate Care to get back to normal as quickly as possible with little to no downtime at all. As stated before, business downtime equals monetary impact. Steamatic’s job is to do our best to assist customers by getting back to normal as quickly as possible. “Making your home, home again.”

Having this service in place allows every customer to have that sense of peace knowing that someone is there to help protect those they care about against exposure to Covid. Let Steamatic be your go to for protection for Covid. Give us a call today to set up your Sanitization & Decontamination plan of action.

•          Treating each request as urgent.

•          Low downtime for your business.

•          Preventive maintenance

Clean up on aisle 12!

Steamatic of Virginia Peninsula

A Commercial Fire

Shortly after 11:00am on Monday, September 21, 2020, a small fire was reported inside one of our large commercial retail stores. The fire was contained to an unoccupied store on the lower level of the building and was quickly extinguished by the building’s sprinkler system. While the fire damage was minimal, smoke and soot penetrated the store and the store department, and the sprinkler caused substantial water damage to the first floor where the

store decor and two large sections of books and house items are housed.

The Call

A local carpet cleaning company was first on-site in an attempt to extract the water. It quickly became apparent that the amount of moisture and the extent of drying required a professional restoration company, in order to mitigate the damage. Steamatic of Virginia Peninsula walked through the affected area with franchise officials, evaluated the damage, formulated a drying process, and submitted the required estimate and purchase order to begin work on the project.

The Client

Open communication, complete discloser, and working with limited disruption to the Store hours, the staff had established from the beginning of the project. Our project manager briefed the General Manager of the store at least twice daily with the day’s work schedule and a timeline progress report. Steamatic’s water restoration tech checked the moisture level in various locations of the Store every day and logged the specific levels in a mitigation binder. This binder was kept onsite and allowed the store’s management team, their adjusters, and Maintenance staff to check the drying progress themselves. Steamatic’s contents team worked to clean the fire damaged areas while the mitigation team worked on moving heavy supplies, setting up drying equipment and mitigating the water damage without disrupting the store staff whose daily operations resumed two days after the fire occurred. Steamatic of VA Peninsula also worked on Saturdays and after the store closed performing functions that could potentially disrupt Store activity.

The Supplies and books

Following the fire and it’s extinguishing, books, decorations items in the Decor aisle sustained water damage and were exposed to high humidity. Since high humidity can lead to the growth of mold or mildew in books, paper goods and special documents, the team knew time was of the essence to prevent this growth. They moved over 1000 books into a special chamber and set up on the lower level of the store. In this chamber, the team was able to control the humidity levels and dry the books, documents and paper items while the remediation took place around it throughout the store. In a week’s time. Stematic of Virginia Peninsula was able to remove the humidity from the items, dry and clean the affected areas and assist in returning the items to the assigned areas.


“Friendly, professional, and timely service provided. You can’t go wrong with Steamatic!”

Monica Harries, Payne & Associates, Inc.

“Very reliable and responsive company! Work and ethics are amazing.”

Mike Descher, MediaGroup Marketing

“The whole team at Steamatic is top-notch! Great customer service!!”

Katie Wind, ADP Small Business Services

“I recommend Steamatic of Virginia Peninsula for her caring dedication and diligence shown to her customers, who have drastic devastation issues of natural weather elements as well as Covid cleaning. “

Fire Drill gone wrong.



On February 14, 2021, a facility manager from a local community college contacted Steamatic of Albuquerque and Santa Fe to request emergency restoration services after a fire suppression line ruptured at one of their buildings. Water ran for a few hours before this was noticed, and water had affected Levels 1 and 2. Both floors had standing water.

Plan of Action

Steamatic crews responded afterhours on that evening for emergency extraction; an 8-person crew extracted water from 6:30 pm until 1:30 a.m. The fire suppression lines ruptured three additional times during that period, and the fire suppression company was finally called by the facility manager to stop the leak. The water was black, smelly, and had originated from the lines that had not been flushed in many months, and the Category of water loss was determined to be a Category 3.


After reviewing the project and the drying plan with the facility manager, the scope of work was authorized. Steamatic advised that drywall, insulation, ceiling tiles, fabric cubicles, and other porous structural materials affected should be removed and replaced per IICRC S500. Content, such as desks, chairs, personal items, window, electronics would need to be cleaned or disposed of per IICRC S500.


The content was safely moved and protected. Other items, like computers, were moved to different areas per the client’s request. Demo of contaminated building materials began on 2/17/21, and the crew worked to wipe down all electronics, shelves, and tabletops. The team moved to the second floor on 2/25/21 to repeat the same process of carefully manipulating content, demo’ing affected materials, and cleaning other items in place.

Simultaneously, Steamatic construction crews were following the mitigation teams to replace insulation, hang and tape drywall, paint, and replace ceiling tiles and other. Together, the two teams completed the project in just 15 days. 


Many long hours were required to complete this project in the timeline required by the school.  The facility manager needed Steamatic to do whatever it would take to return the building to safe occupancy. He said, “Do it right. Keep my kids safe in this building.” A rigorous three-shift schedule was needed by our mitigation and construction teams to complete the project by the agreed upon date, and this is exactly what Steamatic did!


“The Solution is in The Air”

Chemistry innovation! Since COVID-19 first started causing disruption to our daily lives, Steamatic has led the way in the search for solutions to the pandemic. Steamatic is excited to announce a partnership with Grignard Pure. Grignard Pure is a first of it’s kind treatment that can successfully reduce COVID-19 virus levels in the air. 

Grignard Pure provides equipment,  training and resources. When the pandemic arose and the virus hit hard, Steamatic delivered a solution that decreases airborne transmission of covid-19.

It is a COVID-19 Air Treatment.

Our Franchisees are now beginning to adopt this Airborne Antiviral Solution! The FIRST to be approved of by the EPA. We are one of two restoration companies in the nation to offer this service.

Why use it?

Grignard Pure is the first of its kind antimicrobial air treatment that is proven to kill more than 98% of the SARS-CoV-2 virus in the air where transmission is most likely. The following states: Georgia, Nevada, Pennsylvania, Tennessee, Texas, and Virginia, are the first states to approve Grignard Pure, this means we are now allowed to use the product safely within the state’s guidelines.

It is among the only regulated antimicrobial air treatment available.


It provides continuous coverage and protection when in use.

We highly recommend everyone investigate the service more by clicking on this link:


This featured machine is approved by the EPA.

Grignard Pure ensures this product can be monitored visually and by sensors regardless of air exchanges.

Veterans Day

Former Marine Captain, John McNamara is the franchise owner of Steamatic of Twin Cities in St. Paul Minnesota.

Steamatic is proud to have a veteran, such as Captain McNamara, a part of its family.

Why Steamatic, Captain McNamara?

“I liked the history behind Steamatic. And of course, when I saw the colors Red, White, and Blue, I knew purchasing a franchise with Steamatic was the right move.”

Captain John McNamara served in the armed forces of the U.S. Marine Corps. He left active duty in 2006 after serving for seven years. Captain McNamara is originally from Havelock, North Carolina, although, his father also served in the military and traveled every two or so years growing up. In fact, while living in Texas for about five years, Captain McNamara went to high school located right next to the Steamatic in Fort Worth! Straight out of high school, Captain McNamara followed in his father’s footsteps by attending the Naval Academy in 1999 to become a Marine. Growing up he was not sure about serving in the military despite his mother’s pursuit to keep him out of harm’s way. Because of his patriotism he felt that serving the United States armed forces was the best fulfillment of life at that age.

After seven years of service, Captain McNamara went back to school in Virginia before moving to where he resides now in Minneapolis. “Once I had committed, I believed that serving in the Marine Corps was not only a good use of time and beneficial, but also gave purpose to my life.” Captain McNamara said, “Moving forward with life, I feel accomplished and look back with pride; I have no regrets.”

Captain McNamara appreciates contributing to something meaningful which is why when he decided to consider purchasing a franchise, Steamatic was the top contributor.

“Honor, courage, and commitment,” the Marine Corps’ Ethos, “I still live by these terms daily and working with a company that I feel is also applicable in working with people is important to me.”

Captain McNamara feels that putting in hard work in order to help others is what generally started his drive for this particular type of career following the Marines.

What brought you to purchase a franchise Captain?

In not fully knowing each subject matter (water, fire, mold) he liked the idea of having access to approved business models.

“Having a close resource to reach out for help and support was what we needed as a way to provide ­unmatchable service to customers and increase in revenue when purchasing a franchise of Steamatic.”

Captain McNamara stated he appreciates the assurance in not being alone with Steamatic, having the ability to serve others.

Before leaving active duty, Captain McNamara was able to travel around the world. His most memorable locations while serving was between Southeast Asia, Afghanistan and Iraq. “Those times were the most impactful of my career.”

Speaking with Captain McNamara was an honor. On this day Marines celebrate by taking a step back, reengaging and remembering the good times serving together for the United States of America.